Every feature you need in a complete survey platform

In esMaker you can create surveys with drag and drop, ready-made templates, AI support or Magic import. You can build a survey from scratch, start from previous question material or let AI create a first draft. That makes it easy to get started quickly with customer surveys, employee surveys, NPS measurements, course evaluations, forms and other types of data collection.

Magic import is a function that helps you turn existing material into a survey. If you already have questions in, for example, Word, PDF or other documents, the material can be used as a starting point in esMaker. That saves time when you want to move in previous surveys, reuse question batteries or restructure existing content in a professional survey platform.

Yes. The AI support in esMaker can help create survey drafts and suggest relevant questions based on purpose, target group and topic. AI can give a faster start when you are going to create a new survey, but you keep control of question wording, question types, logic and final content. The AI support should be used as an aid, not as a replacement for human quality assurance.

AI in esMaker can be used to analyse free-text answers, summarise open comments, identify recurring themes and make patterns in the result visible. That is particularly valuable when a survey has many open answers. The AI analysis helps you more quickly understand what respondents come back to, which problems are mentioned often and which areas may need follow-up.

esMaker supports several different question types for creating flexible and relevant surveys. That can for example include multiple-choice questions, matrices, free text, image questions, NPS questions, polls and registration fields. That means you can create everything from simple forms to more advanced customer surveys, employee surveys and evaluations.

Surveys in esMaker can be distributed via several different channels. You can send surveys via email and SMS, share them with a link or QR code, embed them on a website, show them as a popup, use them as a webbpoll or make them available via a feedback button. Mailings and reminders can also be automated depending on setup and integrations.

Yes. Surveys and forms can be used on websites. That makes it possible to collect feedback, registrations or form answers directly from visitors on the web. It can be used for website feedback, contact forms, expressions of interest, webbpoll or short web surveys.

Yes. esMaker can be used for multilingual surveys where several languages are handled in the same form. AI translation is also possible. That makes the platform relevant for organisations with several regions, countries or target groups with different language needs. You avoid creating and administering separate copies of the same survey for each language.

Yes. esMaker can be integrated with, among other things, BankID depending on the organisation's technical setup. That makes it possible for respondents to identify themselves in a secure way when the survey requires identification, for example in certain case flows, confirmations or other cases where anonymity is not appropriate.

Yes. esMaker can be integrated with other operational systems through, for example, API, import, export and automated flows. The platform can support integrations with, among other things, Single Sign-On, Active Directory, BankID, HR and personnel systems, and Power BI. Entergate can also help with tailored integrations based on the organisation's workflows.

esMaker has advanced permission control so that different users, departments, administrations or teams get the right access to surveys, answers and reports. That means several parts of the organisation can work in the same platform without everyone needing to see the same information. Permissions are particularly important for sensitive surveys, employee surveys and organisations with several departments or administrations.

esMaker has the most powerful analysis capabilities on the market. Results in esMaker can be analysed with selections, filters, cross-comparisons, statistics, dashboards and own indexes. AI analyses and much more. The results can be used to see patterns, compare target groups, follow trends over time and turn collected feedback into concrete decisions. That makes it easier to go from answers to insight and action.

Yes. Results from esMaker can be exported for further analysis, reporting and presentation. Data can be used in, for example, Excel, Power BI, SPSS, PDF and presentations depending on the organisation's needs and setup. That makes it possible to continue working with the results in the organisation's existing analysis and reporting environments.

Yes. esMaker can be used to collect and analyse free-text answers from surveys. Free-text answers are important because they often explain why a result looks the way it does. They can give deeper insight behind key metrics such as NPS, NKI, CSAT or eNPS and help the organisation understand recurring themes, problems and suggestions for improvement.

Yes. esMaker can be used for digital registration forms for events, training, meetings, seminars and other activities. You can collect participant details, manage registrations, follow up answers and create material for mailings, participant lists and evaluations.

esMaker can be connected to Single Sign-On and identity management depending on the organisation's technical setup. SSO simplifies login for users, reduces manual administration and gives better control over access. It is particularly relevant for larger organisations, municipalities, regions, authorities and companies with an established IT environment.

esMaker can be used to create smarter question flows with logic. With logic you can control which questions are shown based on the respondent's previous answers. That makes the survey more relevant for each respondent, reduces unnecessary questions and creates a better flow in more advanced surveys.

Yes. Surveys and forms in esMaker are responsive. That means they adapt to computer, mobile and tablet, so that the respondent can answer in the way that suits best. That is important for response rate, accessibility and user experience.