Sweden's most powerful survey platform.And the most secure.

esMaker is a professional survey platform for organisations that want to create, distribute, analyse and follow up on surveys, forms and feedback in a unified and innovative system with secure data storage. esMaker is a survey platform developed in Sweden that makes it easy to create, distribute and analyse surveys and feedback in real time. The platform combines innovation, security and customer focus. With world-class technology, we offer a powerful and user-friendly survey tool that helps organisations make better decisions through smart data management and analysis. esMaker is a comprehensive survey tool with the market's strongest data analysis for surveys with AI. There are also features for forms, registrations and well-designed email campaigns with newsletters, as well as strong integration options. Our platforms are designed to be simple for beginners and powerful for experts at the same time, while we ensure the highest possible data security. We are Swedish-owned, our platforms are developed in Sweden and all data is stored in Sweden. The platform is GDPR-secure. Entergate AB has a collective agreement. Be first – be with us. The platform helps you manage the entire workflow: from survey building, distribution and data collection to AI-supported analysis, reporting, permissions and follow-up. esMaker is used by companies, public-sector organisations, educational organisations, membership organisations and other organisations that need to collect responses, understand results and turn feedback into a basis for decisions. With esMaker you can work with customer surveys, employee surveys, pulse surveys, NPS, eNPS, NKI, CSAT, course evaluations, event evaluations, registration forms, web forms, website feedback and recurring surveys. The platform suits both individual teams and entire organisations that want better control over data collection, analysis, reporting, permissions and follow-up. All data is stored in Sweden, which makes esMaker particularly relevant for organisations with high requirements for information security, GDPR, control of personal data and secure handling of sensitive responses.

Yes. With esMaker you have full control over the look of the organisation's surveys and forms. You can use your own colours, logos, fonts and visual elements to create a professional and consistent expression that strengthens brand identity. And if we may say so ourselves: the surveys are not only functional, they also look incredibly good! The forms are responsive and the respondent flow is accessibility-adapted according to WCAG 2.1 AA. That means you can create attractive, brand-adapted and accessible surveys without compromising on functionality. It is smart, well-designed and inclusive – exactly as it should be.

esMaker can be used for all types of data collection – from small forms to large, business-critical surveys, recurring measurements and advanced analysis. Common use cases are: customer surveys and customer feedback, employee surveys and employee feedback, market research and product surveys, pulse surveys, NPS, eNPS, NKI, CSAT and custom index values, course evaluations, onboarding and exit surveys, event evaluations, registration forms and sign-ups, web forms and website feedback, panel surveys, member surveys and citizen surveys, school surveys, patient surveys, service-user surveys and safety surveys, newsletters and email marketing, web questions, web surveys and polls, pop-up surveys on websites, SMS surveys, recurring surveys and surveys integrated with external systems. With the right platform, anything is possible. esMaker suits organisations that want to collect responses in a structured way and then use the results as a basis for improvement, follow-up and development. Thanks to the platform's flexibility and powerful analysis tools, you can easily collect data and turn it into insights.

esMaker suits organisations that need to collect, analyse and follow up on responses in a professional, secure and structured way. The platform suits organisations that want to bring together the entire operation's data collection needs in one place and handle all data securely. The platform is used by companies, public-sector organisations, educational organisations, membership organisations and other organisations that work with customer feedback, employee feedback, forms, registrations, evaluations or recurring surveys. esMaker suits both smaller teams that want to create professional surveys and larger organisations that need permissions, reporting, data storage in Sweden, integrations and support for several departments, administrations or operations in the same platform. Thanks to the platform's breadth, esMaker can often replace several separate tools. When the features are brought together in an organisation licence, the entire operation can work with both small and large surveys in the same secure platform.

Yes. esMaker suits companies that need a professional survey tool for customer surveys, employee surveys, NPS, CSAT, forms, event evaluations and recurring feedback. The platform can handle both small and large surveys and grows with the company. Many companies use several different tools before they switch to esMaker, where they get everything under one roof. For companies, esMaker is particularly relevant when surveys and feedback are part of business development, customer experience, HR, quality, sales, support or management reporting. The platform helps the organisation collect responses, analyse results and create a basis for decisions.

Yes. esMaker suits larger organisations that need to bring together several types of surveys, forms and feedback in a shared platform. Larger organisations often need permissions, multiple users, different departments, recurring measurements, reporting, data storage in Sweden and clear control over responses and results. esMaker is built to be used both centrally and out in the organisation. esMaker has very advanced permission control that simplifies the work for large and complex organisations. The platform makes it possible to gather the entire organisation's data collection needs in a shared solution, without different operations needing to see or handle each other's data.

Yes. esMaker is the most widely used survey tool in the public sector, for example among municipalities, regions and authorities with high requirements for data storage, GDPR, accessibility, permissions and reporting. esMaker is the leading survey tool for the public sector. Entergate has more than 180 municipalities, 12 regions and more than 40 authorities as customers. In the public sector there are often requirements for Swedish data storage without foreign subprocessors. That is why public-sector organisations feel confident with esMaker's high security standard. The public sector is an important area of use, but esMaker is not limited to public-sector operations. The platform is also used by companies and other organisations that need a professional survey tool for customer surveys, employee surveys, forms, feedback and organisational development. The platform can be used for example for citizen surveys, service-user surveys, employee surveys, course evaluations, internal follow-up and organisational development. Data storage in Sweden, GDPR support and accessibility make esMaker relevant for organisations with high requirements for control and regulatory compliance.

Yes. esMaker can be used by membership organisations, industry organisations and associations that need to collect opinions, registrations, needs, expressions of interest and member feedback. The platform is a good fit when the organisation wants to work more structurally with dialogue, follow-up, events, training, member surveys or internal development.

A survey tool is a digital system mainly used to create, send out and analyse surveys. A survey platform is a more complete solution that can also handle reporting, permissions, recurring measurements, forms, integrations and follow-up. Organisations use survey tools to collect responses from customers, employees, citizens, participants, members and other target groups. esMaker works as a survey platform for organisations that need more than simple forms and want to work in a structured way with the entire process, from data collection to analysis and improvement over time.

For simple forms, Google Forms or Microsoft Forms may be enough. esMaker is a better fit when the organisation needs a more professional survey tool with higher requirements for security, reporting, permissions, data storage, support and follow-up. It is not only about collecting data, but also about knowing what to do with it and being able to turn insights into decisions efficiently. That saves time and reduces the need for manual analysis work. Organisations often spend a lot of time on manual work in Excel to interpret their data. Unlike many generic form tools, where data is often handled in global cloud platforms, the organisation retains full control and ownership of its collected data in esMaker. That means responses, results and personal data are handled according to the organisation's own terms and applicable GDPR requirements, with Swedish data storage and a clear structure for access and responsibility. esMaker is relevant when surveys and forms are an important part of the organisation's decision-making basis, not just a simple collection form. We have also repeatedly heard from customers who have switched from generic survey platforms that esMaker is experienced as a completely different class: a premium solution that provides full control, higher security and a considerably more professional whole than the tools they left behind.

A simpler form tool may be enough when you only need to collect a few responses in a simple form and the information is neither sensitive nor confidential and does not contain personal data. It is often not enough when the organisation needs to work with several users, several departments, recurring surveys, permissions, anonymity, data storage in Sweden, GDPR, reporting, AI-supported analysis, integrations or professional follow-up. Then a more complete survey platform such as esMaker is needed. The same applies if you want to create a professional and visually appealing impression.

Yes. esMaker can be used for both anonymous and identified surveys, depending on purpose and settings. Anonymous surveys are particularly important for employee surveys, work environment questions, sensitive topics and situations where respondents need to feel safe in order to answer honestly. You decide how the survey should be designed and whether the responses should be anonymous, identified or linked to, for example, personal mailings. The most important thing is that you can feel confident with esMaker.

You decide who gets access to responses, reports and results in esMaker. With permissions, different users, teams, departments or administrations can get the right access to the right information. That means managers, administrators and those responsible can see the results they need, without more people than necessary getting access to sensitive responses or personal data.

Yes. esMaker can be used for surveys where the organisation needs a high level of control over anonymity, permissions, data storage and access. That is important for, for example, employee surveys, work environment questions, resident surveys, service-user surveys and other contexts where the responses may contain sensitive information or personal data.

Yes. esMaker is built to be used by the entire organisation. Several departments, administrations, teams or operations can work in the same platform with their own users, surveys and reports. Completely separated, unless you actively want to share.

The organisation can get started quickly, especially if you want to begin with surveys, forms or ready-made templates. Implementation depends on the organisation's size, existing ways of working, integrations and how many users will use the platform. Entergate helps you from the start with setup, visual customisation, onboarding and support for administrators, so that you can quickly start creating, sending and following up on surveys in a structured way. You can also import your previous surveys so that nothing is lost, and you can compare your new measurement with your previous one. You always get a personal contact person who is responsible for your onboarding and continues to be your contact going forward. In addition, the entire organisation gets access to support.

esMaker's organisation licence is designed for organisations that want a clear, transparent and predictable solution. The licence can cover the entire organisation with an unlimited number of users, surveys, forms and respondents according to the agreement. Core features for survey building, forms, reporting, analysis and support are included without the organisation needing to work with several separate feature levels. We do not work with locked features that have to be opened with new modules or complicated add-on packages. Yes, it really can be that simple. It is particularly valuable for organisations where several departments, administrations or teams need to work with surveys and forms. Free support for the entire organisation, a personal contact person and onboarding are included according to the agreement. If you need a tailored solution or help with an individual survey, we at Entergate will help you find the right setup.

The price of a professional survey tool depends on the organisation's needs, number of users, features, support, security requirements and any integrations. The price for esMaker is therefore adapted to the organisation's needs, scope and setup. The licence model is designed to give the organisation access to a complete survey platform with core features for surveys, forms, reporting, analysis, permissions and support. Contact Entergate for a quote based on your planned area of use. With esMaker you get a transparent and generous licence model without hidden costs or limitations. That means you can focus entirely on collecting and analysing data without having to worry about add-ons or locked features. Our licence model includes an unlimited number of users, an unlimited number of surveys and forms, an unlimited number of respondents, access to all features, secure data storage in Sweden and free and unlimited support in Swedish. Contact us for a quote adapted to your organisation's needs.

Free support in Swedish is included for the organisation's users. Support is also available in other languages, for example English, Norwegian and Spanish. In addition, you get help directly from a real person, without chatbots or AI. Entergate's team can help with questions about features, survey design, distribution, analysis, reporting and how you get more value from the platform. During implementation you can also get support with start-up, structure and ways of working. For more extensive needs there is access to expert help, where we at Entergate can take care of the entire flow for you. You also get a personal contact person from the start who helps you through the process and serves as a clear point of contact going forward. Implementation can include a needs review, setup, visual customisation, onboarding and support for administrators. The goal is for the organisation to quickly be able to start creating, distributing and following up on surveys in a structured way.

Data in esMaker is stored in Sweden. Data storage in Sweden is important for organisations that handle personal data, sensitive responses or survey data with high requirements for security, control and regulatory compliance. It is particularly relevant for organisations with high requirements for information security and data protection.

Data storage in Sweden gives the organisation better control over where survey data, personal data and sensitive responses are processed. It is particularly important for organisations with high requirements for information security, GDPR, internal governance, procurement or handling of data from customers, employees, citizens, participants or other respondents. It is also important to know who owns the information and whether the supplier can sell or use the organisation's data. Entergate is Swedish-owned, and with esMaker the organisation's data stays in Sweden – not only within the EU. You retain ownership and control of your collected data.

esMaker is built for organisations that need to handle survey data and personal data in a secure and structured way. The platform supports data storage in Sweden, permission control and control over how responses, respondent data and survey results are handled. That makes it easier to work according to GDPR and internal information security requirements. How an individual survey should be designed also depends on which data the organisation collects, the purpose of the processing and the organisation's role as data controller. Entergate signs a data processing agreement, often abbreviated PUB agreement, with its customers. The agreement clarifies how personal data may be processed and what responsibility the parties have.

The respondent flow in esMaker is accessibility-adapted according to WCAG 2.1 AA. That means surveys and forms are developed to be used by as many respondents as possible, regardless of device or functional ability. Accessibility is particularly important for organisations that need to reach broad target groups, for example customers, employees, citizens, participants or members. We also collaborate with Funka, an independent accessibility expert.

Yes. esMaker can be used for customer surveys, customer satisfaction measurements, NKI, NPS, CSAT and other customer feedback. With esMaker you can measure the customer experience, follow development over time, identify areas for improvement and create reports that help the organisation prioritise the right actions.

Yes. esMaker is a survey tool developed in Sweden where all data is stored in Sweden, within the EU. The platform is built for organisations with high requirements for GDPR, information security, permission control and control of personal data. A GDPR-secure way of working includes, among other things, secure data storage, clear permissions, control of respondent data and routines for how personal data is processed in connection with surveys. The organisation retains control of responses, results and respondent data, while a data processing agreement regulates the processing of personal data.

It is normally the organisation that conducts the survey that is the data controller for the personal data that is collected. esMaker functions as a system that helps the organisation collect and manage responses in a structured way. How responsibility, purpose, legal basis and information to respondents should be handled depends on the survey design and the organisation's own routines.

Yes. esMaker can be used for employee surveys, employee questionnaires, pulse surveys, eNPS, work environment surveys and internal follow-ups. The platform makes it possible to collect employee feedback, analyse results and follow development over time. That helps the organisation identify strengths, risks and areas for improvement. For organisations that want help with the entire delivery, Entergate can also offer expert help.

Yes. esMaker can be used for both one-off and recurring surveys. It suits annual employee surveys, ongoing customer measurements, pulse surveys, recurring course evaluations and other surveys where the organisation wants to follow development over time.

esMaker can create customisable reports and dashboards directly from the survey responses. The results are updated in real time and can be visualised clearly for different target groups within the organisation. You can compare results between years, departments, countries, segments and other background variables. Reports can be shared with, for example, management, managers, HR, customer managers, quality managers and organisational developers. With permission control, each recipient can get access to exactly the results that the person needs and is entitled to see.

With esMaker you can create surveys that are adapted to the organisation's needs and visual identity. You can use logo, colours, fonts, question types, logic and flows to create a professional and consistent respondent experience. For special needs, Entergate can also help with tailored integrations and solutions.

When you choose and compare survey tools you should start from the whole picture. Many tools offer similar question types, but it is often only in the analysis that you discover the real power and the opportunities that can take your work to the next level. Look particularly at security, Swedish data storage, GDPR, usability, reporting, support, permission control, accessibility and integrations. Also assess how well the tool supports the surveys you will actually work with, for example customer surveys, employee surveys, NPS, forms and recurring measurements. Feel free to compare and test the support and talk to a reference customer. In the end, the choice is not only about a technical platform, but also about finding a supplier you want to build a long-term collaboration with. For organisations with high requirements for security, control and follow-up, a stable and engaged partner is often just as important as the survey tool itself.

When procuring a survey tool, the organisation should look at more than price and basic survey features. Important areas are data storage, GDPR, accessibility, permissions, licence model, support, integrations, reporting, usability, implementation and whether the tool can be used by several parts of the organisation. It is also important to assess how the supplier can support the organisation over time.

Choose esMaker when surveys, forms and feedback are an important part of the organisation's decision-making basis. esMaker combines survey building, distribution, AI-supported analysis, reporting, permissions and follow-up in one and the same platform. That makes it possible to work in a structured way with customer surveys, employee surveys, pulse surveys, NPS, eNPS, NKI, CSAT, forms and recurring surveys. With data storage in Sweden, support for GDPR, accessibility, permissions, integrations and support in Swedish, esMaker suits organisations that want more control, security and long-term stability than simpler survey and form tools can offer. esMaker is developed to be the most flexible, unbounded and user-friendly survey tool on the market. Here are some important qualities that make esMaker unique: unlimited possibilities with an organisation licence, free Swedish support, powerful real-time analyses, world-class security with data storage in Sweden and innovation with AI. In short, esMaker combines unlimited functionality, advanced analysis and secure Swedish data storage with the market's best support. Whether you work in the public sector or at a global company, esMaker is a flexible, secure and cost-effective choice for survey and feedback management.

Yes. You can book a demo of esMaker. During the demo, Entergate can show how the platform works for surveys, forms, reporting, AI support, permissions, data storage and the use cases that matter most to your organisation. Book a demo here.

Contact Entergate to find out which setup suits your organisation best.