DIGITAL CRIME PREVENTION MAPPING
With pointSurvey, employees, partners and residents report location-based observations directly on a digital map. You get a structured, up-to-date evidence base that makes it easier to see patterns, prioritise actions and track developments over time.

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FROM SCATTERED KNOWLEDGE TO A SHARED EVIDENCE BASE
Local observations often sit with many parties: municipal operations, police, property owners, associations, businesses and residents. When information arrives via email, spreadsheets and separate forms, compiling it takes time — and it becomes hard to compare places, periods and perspectives.
pointSurvey gathers reporting in one shared geographic workflow. Each observation is tied to a location and structured with the questions, categories and statuses you need. The result is easier to share, examine and use in ongoing collaboration.
Geographic mapping
See where, what and when
Samlas kring samma underlag
Easy to complete
The respondent marks incidents on a movable map, chooses an incident type and writes a description or attaches images.
Samlas kring samma underlag
Give relevant stakeholders access to current results as a basis for dialogue, prioritisation and follow-up.
USE CASES
pointSurvey adapts to many different needs in local safety and crime prevention work — from ongoing reporting to collaboration between several stakeholders.
Let designated reporters document incidents and observations via mobile, tablet or computer.
Get a combined picture of incidents from safety walks.
Invite residents via web link or QR code, with no app install.
Let different target groups report incidents to quickly get a current picture.
Build a combined geographic situation picture as the basis for crime prevention work.
Share and visualise situation pictures between relevant stakeholders via real-time links. Gather observations from the municipality, police, property owners and civil society on the same map.
Also useful for:
place and urban development
exploateringsprojekt
incident handling and fault reporting
incident reporting from several target groups
safety surveys
LAGSTADGAT ANSVAR
Municipalities are required by law to produce a situation picture of crime in their area, decide on an action plan and follow up the work. pointSurvey provides the structured geographic evidence base needed — the organisation itself is responsible for the overall analysis.
Read more about the municipality's responsibility at Brå →Five steps from kick-off to usable evidence — from setting the frame to sharing and following up results.
Observations are shown in maps and result views. Filter and compare area, category, time, reporter and status — see how it looks below.
FROM MAPPING TO IMPROVEMENT WORK
Farsta safety forum consists of a large number of stakeholders from among others the City of Stockholm, the police, civil society and business. Through adigital mapping toolthey jointly create a situation picture, which forms the basis for safety-creating actions.
Mitti: Digital safety map won the prize for Farsta →The Police: Article about the safety prize →
NEXT STEP
Book a walkthrough and we will show how pointSurvey works and how a setup can be adapted to your municipality, your partners and your geographic area — you do not need a finished project plan or finished questions before we start.
30 minutes, online
How reporters and stakeholders take part and which maps are used
No special preparation required
TRUST & SECURITY
pointSurvey is built on the same secure foundation as Entergate's other services — adapted for municipalities, city districts and partners who handle sensitive information about local safety conditions.
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kommuner
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The whole process — from reporting to sharing — follows GDPR and is adapted for sensitive information about places, individuals and local conditions.
Entergate is Swedish, developed in Sweden and all data is stored in Sweden. That gives organisations with high security and data protection requirements peace of mind.
The mapping tool and reporting flow are accessibility adapted to WCAG 2.1 AA.
You control who may report, view and share situation pictures — based on role and organisation.
Entergate has long experience of working with municipalities, city districts and local partners and understands the requirements that apply to public sector operations.
Questions & answers
Here you will find answers to common questions about mapping, digital situation pictures, reporting, personal data and implementing pointSurvey.
Boka genomgångWhat is crime-prevention mapping?
Crime-prevention mapping is a systematic collection of information about crime, insecurity, local incidents, places and other relevant conditions. The purpose is to understand the scale, geographic distribution and development of the problems. The mapping is a basis for a situation picture and the continued analysis.
What is the difference between a mapping and a situation picture?
The mapping describes the material that has been collected, for example what has occurred, where and when. The situation picture is a combined assessment where the mapping is combined with other relevant information and analysis of the scale of the problems, consequences and possible causes.
How can pointSurvey be used in crime-prevention work?
pointSurvey is used to collect place-based observations through digital maps, structure the information with questions and categories, show results geographically, and share and export source material. It can support, for example, ongoing incident reporting, safety walks, citizen dialogue and collaboration meetings.
Can pointSurvey support work under Act (2023:196)?
pointSurvey can support parts of the work process, mainly collection, geographic visualisation, sharing and recurring follow-up of local observations. The tool is not in itself a guarantee that all legal requirements are met. The municipality also needs the right organisation, analysis, action plan, collaboration and follow-up.
Can pointSurvey be used within EST?
Yes. pointSurvey can support recurring reporting, compilation and sharing in EST-inspired or other local collaboration work. The organisation decides reporting routines, categories, meeting structure, analysis and allocation of responsibility.
Which organisations can use pointSurvey?
The solution suits, among others, municipalities, city districts, housing companies, property owners and other actors that need to collect and use place-based information about safety. It can also be used in collaboration between municipality, police, civil society and business.
Who can report?
It depends on the setup. You can work with designated reporters from your own organisation and collaboration partners, or open the mapping to residents, tenants and other target groups through web links and QR codes.
Can residents report unsafe places anonymously?
A mapping can be designed without questions about identity when the purpose allows it. The exact setup, information to the participant and any processing of technical data need to be assessed by the organisation that is the data controller.
How does a report work?
The participant opens a link, marks a place on the map and answers the questions the organisation has chosen. That can for example be category, time, description and image. The flow is adapted to target group and purpose.
Can the participant attach an image?
Yes, when image upload is included in the configured form. The organisation should at the same time give clear instructions about what may be photographed and reported, and avoid unnecessary collection of personal data.
How are the reports quality-assured?
You can use defined categories, mandatory questions, follow-up questions and statuses to make the information more consistent. Authorised administrators can review the material. The final quality also depends on clear instructions, relevant data sources and the organisation's analysis process.
Which filters can be used in the results?
The results can be configured for filtering based on, for example, area, category, reporter, time and status. Exactly which filters are available depends on how the mapping and the results view are set up.
Can we compare areas or time periods?
Yes. Structured collection and filters can make it possible to compare areas, categories and periods. The comparison needs to be interpreted with regard to, for example, how many people have reported and whether the collection method has changed.
Can the results be shared with collaboration partners?
Yes. Current results can be shared through adapted views and links based on the permissions and information classification the organisation has decided on.
Can data be exported to GIS or other analyses?
Yes. Geographic information and other results can be exported for continued use, including in GIS. Ask Entergate to show which export formats fit your existing way of working.
Does the service replace a police report, 112 or a fault report?
No. The channel should not be used for emergencies, ongoing crime or as a substitute for a police report. It should also not replace the municipality's or property owner's ordinary fault reporting unless this is expressly included in the setup. In case of acute danger the participant should call 112.
Where is the information stored?
Entergate has all data storage in Sweden. Entergate's solutions are Swedish-developed and the service is designed for organisations with high requirements for security, privacy and data protection.
How long does it take to get started?
The time depends on the scope of the mapping, number of target groups, questions, permissions and results views. During an initial walkthrough Entergate can propose a concrete setup and a timetable.
What does pointSurvey cost?
Price and setup are adapted to the organisation's needs and which parts should be included. Book a walkthrough to get a relevant recommendation and quote.