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When companies try to collect valuable insights from their customers, employees and stakeholders, survey platforms have become an important tool. But because there are so many different options, it can be difficult to choose the right platform for your needs. When you choose a survey platform there are a few critical factors to take into account, including data storage and GDPR compatibility.
1. Compliance with GDPR:
General Data Protection Regulation (GDPR) is a set of rules designed to protect EU citizens’ privacy and personal data. When you choose a survey platform it is important to make sure that it is GDPR-compliant. This includes the platform implementing appropriate security measures to protect personal data and providing transparent information about how it collects, processes and stores personal data.
Where your data is stored is also an important consideration when you choose a survey platform. If your survey platform stores data outside the European Union there may be additional risks associated with data protection and privacy. Consider a platform that stores data in Sweden, for example our survey platform, to ensure the highest possible level of data protection and privacy.
Of course it is also important to think about the features and functionality of the survey platform you choose. Look for a platform that offers a range of customisation options, for example the ability to create custom branding, and a large number of question types and response formats. Also consider how easy the platform is to use and whether it offers powerful reporting and analysis features.
Finally, you should take the cost of the survey platform you choose into account. Even if cost should not be the only factor in your decision, it is important to make sure that the platform offers good value for money. Also look into whether the company adds expensive add-ons and unlock features - it can become costly in the end. esMaker’s licence model includes no add-ons or unlock features.
In summary, when you choose a survey platform it is important to think about GDPR compliance and data storage, as well as features and functionality and cost. By taking these factors into account you can find a solution that meets your needs and helps you collect valuable insights from your customers, employees and stakeholders.
Read more about esMaker - an innovative, Swedish-developed and market-leading survey platform used by 180 municipalities and companies such as Volvo and Företagarna.
Read more about our security work
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