Förstå era kunder: Vilka feedbackmått är viktigast för er verksamhet?
Measure customer satisfaction with NPS
Net Promoter Score (NPS) - A powerful measurement tool for customer loyalty
NPS is used to measure customers' overall satisfaction with a company's product or service and customer loyalty to the brand with a single question: "How likely are you to recommend this company to a friend or colleague?".
Measure customer satisfaction with NPS
Net Promoter Score (NPS) - A powerful measurement tool for customer loyalty
NPS is used to measure customers' overall satisfaction with a company's product or service and customer loyalty to the brand with a single question: "How likely are you to recommend this company to a friend or colleague?".
Measure customer satisfaction with NPS
Net Promoter Score (NPS) - A powerful measurement tool for customer loyalty
NPS is used to measure customers' overall satisfaction with a company's product or service and customer loyalty to the brand with a single question: "How likely are you to recommend this company to a friend or colleague?".
Measure customer satisfaction with NPS
Net Promoter Score (NPS) - A powerful measurement tool for customer loyalty
NPS is used to measure customers' overall satisfaction with a company's product or service and customer loyalty to the brand with a single question: "How likely are you to recommend this company to a friend or colleague?".
NKI
NKI (Nöjd Kund-Index) är ett kraftfullt mätinstrument som kartlägger kundnöjdheten och ger företag ovärderliga insikter om hur deras produkter, tjänster och kundupplevelser uppfattas.
Measure customer satisfaction with NPS
Net Promoter Score (NPS) - A powerful measurement tool for customer loyalty
NPS is used to measure customers' overall satisfaction with a company's product or service and customer loyalty to the brand with a single question: "How likely are you to recommend this company to a friend or colleague?".
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Kundfeedback i realtid med dashboard
Optimera kundinsikter med esMakers dashboard som sammanställer kritiska feedbackdata från olika källor. Från NPS till NKI, vårt dashboard gör det enkelt att visualisera och analysera kundnöjdhet, engagemang och lojalitet i realtid. Ta kontroll över din kundupplevelse genom att snabbt identifiera trender, mönster och förbättringsområden
Solutions tailored to your organization
Nicoletta Öggesjö
Data collection and Analysis Manager