Frequently Asked Questions

esMaker is a Swedish-developed survey platform that makes it easy to create, distribute and analyze surveys and feedback in real time.

esMaker is the perfect combination of innovation, security and customer focus. With world-class technology, we offer a powerful and user-friendly survey tool that helps organizations make better decisions through smart data management and analysis. The platform is used by municipalities, regions, authorities and global companies to improve decision-making and customer relationships. esMaker offers user-friendly features, AI-driven analysis and GDPR-safe data storage in Sweden.

esMaker is developed to be the most flexible, unlimited and user-friendly survey tool on the market .

Here are some key points that make esMaker unique:

• Unlimited everything: Unlike many other tools, esMaker offers a licensing model where you can send out an unlimited number of surveys and forms to an unlimited number of respondents , and your entire organization can use the platform at no additional cost.

• Swedish support – always close by: With free and unlimited support in Swedish, you get quick help from our dedicated team, whether you need technical help or want to maximize your results.

• Powerful real-time analytics: With esMaker’s customizable dashboards and AI-powered analytics, you can easily compare data across years, segments, countries, or departments. You can visualize real-time insights and create shareable reports – quickly and easily.

• World-class security: esMaker stores all data on Swedish servers and strictly follows GDPR, so both you and your respondents can feel completely safe.

• Innovation - We have always strived for limitless innovation and with 25 years of experience, we have paved the way in the survey and analysis field. esMaker was the first on the market to integrate AI technology into survey tools – and we are proud of that! As a pioneer in AI, we have not only set the standard – we continue to drive development forward, so that you always have access to the latest and most innovative survey and analysis tools.

In short: esMaker combines unlimited functionality, advanced analytics and secure Swedish data storage with the best support on the market. Whether you work in the public sector or in a global company, esMaker is the flexible, secure and cost-effective choice for survey and feedback management.

With the right platform - Anything is possible

esMaker is versatile and can be used for:

• Customer and employee surveys

• Pulse examinations

• Registration form and event administration

• NPS (Net Promoter Score) measurements, NKI and own index values

• Evaluations and advanced data collection

• Newsletter and feedback form

• Integrated surveys with external systems

Thanks to the platform's flexibility and powerful analytics tools, you can easily collect data and transform it into insights.

Yes, you can fully customize the design to match your organization’s graphic identity. With esMaker, you have full control over the look of your surveys and forms. Add your logo, adjust colors, and choose fonts to create a professional and consistent look that reinforces your brand identity. And if we do say so ourselves – your surveys will not only be functional, but also incredibly stylish!

We also ensure that your forms are fully responsive and look equally good on desktop, mobile, and tablet. To meet the highest accessibility standards, our forms follow the WCAG accessibility guidelines , making them easy to use for everyone, regardless of ability. It’s smart, beautiful, and inclusive – just the way it should be.

esMaker has powerful integration capabilities. We also customize integrations to suit your business.

API Integrate your internal platforms with Entergate's API and streamline your data collection. Connect and automate your workflows.

Single sign-on

Connect and use the same set of login credentials for multiple systems.

Other integrations: Bank ID, Swish, Swedbank Pay and PowerBI.

A transparent licensing model that gives you unlimited possibilities

With esMaker, you get a licensing model that is both transparent and generous – with no hidden costs or limitations. This means you can focus entirely on collecting and analyzing data, without having to worry about add-ons or locked features.

Our licensing model includes:

• Unlimited users: Involve your entire organization – whether it’s HR, customer service, management or other departments. Everyone can work in the same platform at no extra cost.

• Unlimited surveys and forms: Send out as many surveys and forms as you want, whenever you want – without any limits or fees.

• Unlimited number of respondents: Collect responses from as many people as needed to reach your goals. Perfect for organizations of all sizes.

• Access to all features: You get full access to all features of the platform from day one – without having to unlock or pay for add-ons.

• Secure data storage in Sweden: All data is stored securely on our Swedish servers, fully in accordance with GDPR.

• Free and unlimited support in Swedish: Our dedicated support team is always on hand to help you succeed – whether you have questions about features, want to optimize your surveys, or need help with analysis and reporting.

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Contact us for a quote tailored to your organization's needs.